Susan Burgess, Dianne Dickerson & Susan Smallidge

    SUSAN BURGESS brings over 25 years of experience in assisting clients in all aspects of organizational development; enhancing individual performance, increasing leadership capacity, fostering collaboration. She worked for DeltaPoint, Conversant, and The Leading Element, LLC consulting firms before joining the Leading Change Collaborative. A large part of her practice is focused on working with non-profit organizations. Trained in Susan Kenny Stevens, Lifecycles Model, Susan partners with non-profit leaders and stakeholders to increase their ability to provide much needed services in their communities.


    DIANNE DICKERSON’s expertise is a blend of process improvement, leadership development and communication with a more recent addition of self-managing teams, including Holacracy ®. Her Lean consulting practice began over 20 years ago and she spent several years leading successful Lean transformations in clinic and hospital settings. Over the course of her career she has served as a consultant for DeltaPoint, Joan Wellman & Associates and Conversant. Dianne serves as a facilitator, trainer, consultant and coach. She is a reliable sponsor of connection, integration and evolution and thrives on helping individuals and teams collaborate to produce stellar results.


    SUSAN SMALLIDGE’s contribution is a body of work in leadership development, strategy facilitation and program design spanning 20 years. Her leadership and service curriculum have been delivered to thousands of executives, health care providers, managers and teams. She has worked extensively supporting organizations to successfully embed major change initiatives into the fabric of their culture, delivering gains in both customer and staff engagement. Susan spends much of her time in front of a room as a speaker and educator, bringing a lively and lighthearted perspective to engage audiences from scientists and engineers to front line staff.